Spoolnote app iconSpoolnote

Terms of Service

Last updated: 2026-07-19

These Terms of Service ("Terms") govern your use of the Spoolnote mobile application ("Spoolnote", "the App"), provided by Dizitart, a sole proprietorship registered in Kolkata, West Bengal, India ("Dizitart", "we", "us", "our"). When you first open Spoolnote you are asked to confirm that you have read and agree to these Terms and our Privacy Policy before you can continue, and by downloading, installing, or continuing to use the App you agree to these Terms. If you do not agree, do not use the App.

1. What Spoolnote Is

Spoolnote is a private, offline voice journaling app. It records audio, transcribes it to text on your device (no cloud transcription), lets you search and tag your entries, generates AI-written summaries on your device, and — also entirely on your device — lets you ask an AI chat assistant questions about a single entry or across all of them. Because the App no longer bundles a transcription model, the one setup step is a one-time download: on first launch you're taken to a model-selection screen and must download at least one transcription model before you can record. Once a model is installed, recording, transcription, summaries, and chat all run offline. Spoolnote has no user accounts, and your recordings, transcripts, and app data stay on your device and are never sent to us. The one exception is that if you choose to report a bug from Settings, that report is sent to a server we operate — you review exactly what it contains, and can edit or delete any of it, before it goes. See our Privacy Policy for the full detail on what does and doesn't leave your device.

Spoolnote is a personal productivity and journaling tool. It is not a medical, mental-health, legal, or emergency service, and nothing in the App should be treated as professional advice of any kind.

2. Eligibility

You must be at least 13 years old (or the minimum age required by your app store to hold an account capable of making purchases) to use Spoolnote. If you are using the App on behalf of a minor in your care, you are responsible for their use of it.

3. License to Use the App

Subject to these Terms, Dizitart grants you a limited, non-exclusive, non-transferable, revocable license to install and use Spoolnote on devices you own or control, for your personal, non-commercial use. You may not: reverse-engineer, decompile, or attempt to extract the source code of the App except as permitted by applicable law; redistribute, resell, or sublicense the App; or use the App in any way that violates applicable law.

4. Your Content

Everything you record, transcribe, tag, or otherwise create in Spoolnote ("Your Content") belongs to you. Dizitart claims no ownership over Your Content and — because it is stored only on your device and never transmitted to us — has no access to it, no ability to back it up for you, and no ability to recover it if you lose your device, uninstall the App, or delete an entry. You are solely responsible for backing up Your Content (e.g., via your device's own backup mechanisms, subject to the exclusions described in the Privacy Policy) if that matters to you.

This stays true whether or not you ever send us a bug report: the App does not put your recordings, transcripts, or entries into a report. If you choose to type or paste some of Your Content into a report yourself, we receive only what you put there, and you can review and remove it before sending.

You are solely responsible for Your Content and for ensuring you have the right to record any conversation or audio you capture with the App, including complying with any consent-to-record laws that apply in your location.

5. Subscriptions ("Spoolnote Premium")

  • Spoolnote's features — including on-device transcription, Smart Summary (on-device AI summarization), and the on-device AI chat assistant — are all available on the free tier, which caps you at 10 stored entries. The paid subscription, Spoolnote Premium, removes that entry cap; that is the only difference between the free tier and Spoolnote Premium.
  • Spoolnote Premium is billed as an auto-renewing annual subscription through the Apple App Store or Google Play Store, whichever you purchased through. Pricing is shown in the App before purchase and may include an introductory free trial period, also shown before purchase.
  • All billing, renewal, and cancellation is handled directly by Apple or Google — Dizitart has no access to your payment details and does not process payments itself. To cancel or manage your subscription, use your Apple ID subscription settings or Google Play subscription settings, not the App.
  • Unless cancelled before the renewal date, your subscription automatically renews annually at the then-current price, and your payment method on file with Apple/Google will be charged.

6. Refunds

Apple and Google each have their own refund policies and processes, and most refund requests should go through them directly (App Store: Report a Problem; Play Store: Play Store order history). Beyond that, if you have a dispute with us that we're unable to resolve, Dizitart's policy is to refund the amount you paid for the current financial year of your subscription, calculated as follows:

  • Yearly billing: the full amount paid for that year's subscription.
  • Monthly billing (where offered): the number of months already paid for in the current financial year, multiplied by the monthly amount.

Refunds are processed through the app store you subscribed via. To request one, contact us at support@dizitart.com with your order/purchase information. Refunds are at Dizitart's discretion and don't affect any statutory refund or cancellation rights you may separately have as a consumer.

7. Disclaimer of Warranties

Spoolnote is provided "as is" and "as available," without warranties of any kind, express or implied, to the maximum extent permitted by applicable law. Dizitart does not warrant that: the App will be uninterrupted, error-free, or secure; transcription, AI-generated summaries, or AI chat responses will be accurate, complete, or fit for any particular purpose; or the App will meet your requirements. On-device transcription, summarization, and chat are automated and can misinterpret, omit, or misstate content — always review generated text yourself before relying on it.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Dizitart shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, profits, or goodwill, arising from your use of (or inability to use) Spoolnote, even if advised of the possibility of such damages. Dizitart's total aggregate liability to you for any claim arising out of or relating to these Terms or the App shall not exceed the amount you paid Dizitart (via the applicable app store) in the twelve (12) months preceding the claim, or ₹500 if you have not made any payment.

Nothing in this section limits liability where such limitation is not permitted by applicable law (including liability for gross negligence, willful misconduct, fraud, or death or personal injury caused by negligence), or overrides any statutory rights you have as a consumer under the Consumer Protection Act, 2019 or other applicable Indian law.

9. Indemnification

You agree to indemnify and hold Dizitart harmless from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising from: your use of the App in violation of these Terms; Your Content; or your violation of any law or third-party right.

10. Third-Party Services

Spoolnote downloads open-weight AI models (for transcription, and optionally for summarization and chat) from Hugging Face's infrastructure — at least one transcription model on first launch, since none ships bundled, plus any further models you choose to add in Settings — and processes in-app purchases through Apple's App Store or Google Play Store. Your use of those services is governed by their respective terms and privacy policies, not this document. Dizitart is not responsible for the availability or content of third-party infrastructure Spoolnote relies on for model downloads.

Bug reports you choose to send are handled for us by Cloudflare (which hosts the endpoint that receives them) and GitHub (which stores them as issues in our private tracker). See the Privacy Policy for what those reports contain and how they're used.

11. Intellectual Property

The Spoolnote name, logo, and app design are the property of Dizitart. These Terms do not grant you any rights to Dizitart's trademarks or branding beyond what's needed to use the App as intended.

12. Termination

You may stop using Spoolnote at any time by uninstalling it. Dizitart may suspend or terminate your license to use the App if you violate these Terms, though because Spoolnote has no user accounts, there is no account for us to close. In practice this means the App may cease to function correctly if, e.g., a future version requires it, or your access to app-store distribution is revoked by Apple/Google. We may also decline to accept bug reports from you if the reporting feature is abused.

13. Changes to These Terms

We may update these Terms from time to time. We'll update the "Last updated" date above; material changes will be reflected in the App's release notes or an in-app notice where practical. Continued use of Spoolnote after changes take effect constitutes acceptance of the revised Terms.

14. Governing Law & Dispute Resolution

These Terms are governed by the laws of India. Courts at Kolkata, West Bengal shall have exclusive jurisdiction over any dispute arising from these Terms or your use of the App, to the exclusion of all other courts or forums. Before initiating formal proceedings, please contact us at support@dizitart.com — most issues can be resolved directly.

15. Contact

Dizitart (sole proprietorship), Kolkata, West Bengal, India Email: support@dizitart.com